The order details.

Who you are buying from

PrintBrisk is operated by Flintshire Printing Ltd, company 12132375, VAT GB328661387. Registered office: Prior House, 129 High Street, Prestatyn, Wales, LL19 9AS. Support: hello@flintshireprinting.co.uk. Ordering is online only.

Your specification and artwork

You are responsible for checking the selected product, size, finish, quantity, compatibility and supplied artwork. You must have permission to reproduce the content you upload. We may request corrected files or clarification before production. A screen preview is not a contract colour proof.

Prices and payment

Prices are in GBP. VAT, delivery and any design charge are shown separately before payment. Product minimums are included in the calculation. Payment is taken securely through Stripe. We do not receive or store your full card details.

Production and delivery

Production follows payment and artwork approval. Allow up to 7 working days; urgent deadlines require written confirmation. Standard delivery is £15 + VAT. Remote-area delivery may cost up to £25 + VAT; we contact you before any additional charge.

Changes and cancellations

Contact us as soon as possible if something needs changing. Personalised or made-to-specification goods are generally excluded from change-of-mind cancellation rights. This does not affect your rights where goods are faulty or do not match their description. Any charges for work already completed will be explained.

For non-personalised goods bought online by consumers, you can normally notify us of cancellation within 14 days of delivery and return the goods within the following 14 days. Contact support for return instructions. Statutory refund rights, including standard delivery costs where applicable, are unaffected.

Problems with your order

Email your order reference, a description of the problem and supporting photographs where relevant. We will investigate and provide an appropriate remedy. Nothing in these terms excludes your statutory rights.